Browse common topics below, try the quick fixes, or reach our team directly — we're glad to help.
Install the app, find a surah, set your translations, and pick up where you left off.
Read the FAQ →Show tafseer, switch translations, link to hadith, and save bookmarks and notes.
Read the FAQ →Choose a reciter, repeat verses, and use sleep mode for nighttime listening.
Read the FAQ →Download surahs, translations, and audio to read and listen without a connection.
Read the FAQ →Calibrate the qibla compass, use the tasbeeh counter, and set prayer times.
Read the FAQ →Make sure your device isn't on silent and the volume is up, then check that you're online or that the reciter is downloaded for offline use. If a track stalls, close and reopen the player, or re-download the surah.
The compass sensors need calibrating. Move away from metal and magnets, then slowly move your phone in a figure-8 a few times until the reading settles. Also confirm that location permission is enabled so the direction is calculated for your place.
If you're signed in, your bookmarks and progress sync automatically — just sign in again on the new device. Content can be re-downloaded anytime, free of charge, from the same screen.
Open the downloads screen to see what's saved offline and remove what you don't need. Your reading position and bookmarks stay even if you remove a download.
Email our team and we'll get it sorted. Please mention your device and app version so we can help faster.
info@zorainulquran.com We usually reply within one to two business days.